Return Policy

At Steve's AI Lab, we strive to ensure your satisfaction with our services and products. If for any reason you are not completely satisfied with a purchase, our return policy outlines how you can return items and receive a refund or replacement.

1. Eligibility for Returns

To be eligible for a return, the item must meet the following conditions:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A valid proof of purchase (invoice or receipt) must be provided.
• The return must be initiated within [30] days of receiving the item.

2. Non-Returnable Items

Certain types of products and services cannot be returned, including:

• Customized or personalized items.
• Downloadable software products or digital goods.
• Subscription services after activation.
• Items marked as final sale or non-refundable.

3. How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team at projects@stevesailab.com with your order details and reason for return.
• Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and further instructions on how to send your item back to us.
• Please ensure the RMA number is clearly mentioned on the return package.

4. Shipping Costs

Customers are responsible for the shipping costs associated with returning an item. Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or defective item).

5. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10] business days.

6. Late or Missing Refunds

If you haven’t received your refund within the stated time frame, please take the following steps:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank for more information.
• If you’ve done all of this and still have not received your refund, please contact us at projects@stevesailab.com.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at projects@stevesailab.com.

8. Return Shipping Address

Once your return is approved, please send your product to the following address:

Steve's AI Lab Returns
Mohwnaka Indore
indore, Madhya Pradesh
India

9. Changes to the Return Policy

We reserve the right to modify this return policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website.

Contact Us

If you have any questions about this Refund Policy, please contact our support team:

• By email: projects@stevesailab.com