Refund Policy

Subscription Plan Purchases

All subscription plans on STEVESAILAB TECHNOLOGY PRIVATE LIMITED are billed either monthly or annually, depending on the plan you select. By subscribing, you agree to recurring payments in accordance with the terms of the selected plan.

Refund Eligibility

We offer a 7 days money-back guarantee on all new subscription purchases. If you're not satisfied with our services for any reason during the first 7 days of your subscription, you may request a full refund.

  • Refunds are only available for first-time subscribers. Subsequent renewals or recurring payments after the initial subscription period are non-refundable.

How to Request a Refund

To request a refund, please contact our support team at projects@stevesailab.com within the 7 days refund window. In your request, include the following:

  • Your full name
  • The email address associated with the account
  • The reason for requesting the refund

Refund requests will be processed within 7 business days of receiving the request, and funds will be credited back to your original payment method.

Subscription Cancellations

You can cancel your subscription at any time from your account dashboard. Upon cancellation:

  • You will retain access to your subscription features until the end of your billing cycle.
  • No partial refunds will be issued for cancellations made after the initial refund window.

Non-Refundable Scenarios

The following scenarios are not eligible for refunds:

  • Subscription renewals:Once your subscription has been renewed, refunds are not available.
  • Promotional offers:Refunds are not applicable for discounted or promotional subscriptions.
  • Violations of our :Refunds will not be provided to accounts terminated for violating our terms.

Contact Us

If you have any questions about this Refund Policy, please contact our support team:

  • By email: projects@stevesailab.com